mCRM Hero
Membership Management (mCRM)

Turn LINE into Your
Super Store Manager

0-Second Signup, AI Tagging, Precision Broadcasting.
One system to handle membership management, turning visitors into loyal customers.

metabiz mCRM Dashboard

One Sentence Summary: Turn LINE into Membership Card

Stop asking customers to fill out forms. 3-second scan to join, backend automatically builds Single Customer View. Interactions from POS, website, and LINE are all collected in one folder.

Perfect for you if...

  • Want to turn passersby into regulars
  • Staff are too busy to reply messages
  • System data doesn't match up

mCard: 0-Second Signup + Digital Wallet

No App download, no long forms. Customers just scan QR Code to become members in 3 seconds.
Built-in digital wallet integrating points, stored value, and coupons, done in one scan at checkout.

  • Painless Signup Process
  • Digital Wallet
  • Group Multi-Brand Portal
mCard Interface
mCRM Dashboard

mCRM: Operation Backend That Knows Members

Automatically merge POS phone numbers with LINE UIDs to create Single Customer View.
See exactly what they bought, what they ordered, and which store they visited.

  • Omni-ID
  • Auto-tagging
  • Complete Purchase Footprint

AI Copilot: Staff's Little Helper

Customer asks 'Is it in stock? How many points?' AI checks POS inventory and member data first, automatically generating draft replies.
Staff only need to click confirm to send, leaving time for on-site service.

Human-in-the-loop · Helps check data, doesn't replace humans
AI Copilot Interface

Choose Your mCRM Plan

Start with one store, upgrade to more segmentation and AI features as stores and members grow.

Standard

Includes mCard, Member, Rights, LINE Broadcast

$2,000 / year

+ $65 / month / store

  • ・mCard & Digital Wallet
  • ・Basic Member Management & Segmentation
  • ・Simple Reports & Rights Management

Pro

Add AI Copilot & Advanced Segmentation

Contact Sales

  • ・All Standard Features
  • ・AI Copilot
  • ・Advanced Tagging & Behavioral Rules
Member Segmentation Interface

Precise Member Segmentation

Not just names and phones, we record every purchase footprint, top-up, points, and profit attribution. Support multi-dimensional tag filtering and segmentation to target high-value franchisees or active members.

  • Exclusive Member Card Face: Show tier, balance, points
  • Automated RFM Segmentation: Dynamic classification based on contribution
  • Tag Segmentation: Create lists based on store, product preference
  • Multi-channel Broadcast: Priority LINE reach, fall back to SMS/Email
  • Multi-Point Multi-Coupon: Atmosphere points, stored value points managed separately
  • Marketing Event Management: 'If A happens, do B' rules
Common Automation Scenarios:
  • Member Registration: Auto-tag 'New Member', send welcome coupon
  • First Purchase: Auto-tag 'Purchased', start repurchase nurturing
  • Specific Purchase: Auto-tag 'High Value', 'Hot Pot Lover'
  • Birthday: Auto-send points + coupon + message days ahead
  • N Days Inactive: Auto-trigger wake-up campaign

Omni-channel Dialogue (SDP)

No need to switch between LINE, FB, IG backends. All customer messages unified in mCRM dialogue center. CS can chat while viewing member purchase records and tags.

  • LINE / FB / IG / Web messages unified
  • AI Copilot: Auto-generate reply suggestions
  • Member 360 Sidebar: Real-time points & profit view
Omni-channel Service Interface (SDP)

Want to turn LINE into a real business Super Store Manager?

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