Adopt a product
Standard products can be adopted independently without mandatory paid diagnosis. Confirm features, configuration, and usage conditions first.
Agree what to improve, then confirm the investment and deliverables.
Standard products can be adopted independently. For integration or unclear scope, we assess whether paid diagnosis is needed. The initial discussion is free; scope and fees are agreed before deeper work starts.
How we workChoose the right path before investing in development.
AI can speed up work, but it does not remove the need to plan integration, access, operations, and long-term responsibility.
Integrate
Keep usable systems and assess integration based on their interfaces and data conditions. Not every integration requires paid diagnosis.
Customize
Build for a specific workflow when the market has no fit or the workflow creates durable differentiation.
Agree delivery and maintenance
Confirm deliverables, acceptance criteria, and maintenance responsibilities before work begins. The quote specifies whether customization, training, or ongoing maintenance is included.
Phased outcome validation
Agree the timeframe, goals, and scope before using actual results to decide whether to expand.
From needs to validation, agree each next stepFrom needs to validation, agree each next step
01
Understand the current situation
The initial needs discussion is free. Start with the workflow, existing systems, and people involved.
Choose a suitable approach without assuming paid diagnosis is required.
02
Agree scope and fees
For deeper diagnosis, integration, or planning, agree the work, each team's involvement, and fees before starting.
Confirm deliverables, acceptance criteria, and maintenance responsibilities upfront.
03
Phased outcome validation
Agree the timeframe, improvement goals, and scope before using actual results to decide whether to expand.
Suitable projects may agree a 90-day validation period; there is no universal timeframe or outcome guarantee.
04
Decide what comes next
Use actual adoption and acceptance results to expand, adjust, or conclude the phase.
Agree the next scope and services separately; ongoing maintenance is not automatically included.
Review improvement against agreed measures
- Confirm improvement goals and evaluation methods upfront
- Review actual work records and user feedback
- Explain baselines, data conditions, and limitations
- Confirm deliverables and maintenance responsibilities as agreed
High-risk automation begins with clear responsibility.
Sensitive data, external messages, money, and irreversible actions require explicit access, audit, pause/revoke, and exception controls. Written customer authorization is not unlimited immunity; metabiz may refuse or pause unsafe use.