metabiz.ai
Discuss your needs

mCard

Give customers a familiar branded entry to the next service.

mCard is a configurable member entry that connects identity, benefits, booking, campaigns, and service modules without replacing each operating system.

Discuss your needsView all products
Service staff and customer using the mCard member entry to confirm benefits and service

mCard · Available product

What to confirm before you start

Who it is for

  • Brand and membership teams
  • Organizations needing a LINE or web member entry

Scope to confirm first

You can start by confirming features and usage conditions for the standard product; paid diagnosis is not mandatory.

  • Multi-brand and custom domains
  • Member login and module settings
  • Multiple website embed formats

What will we look at together first?

Bring the piece of work you most want to improve, the teams involved, and the systems you use today.

  • Where customers currently look for member service
  • Which benefits, booking, or activities belong in one entry
  • How the brand experience should connect with existing systems

Scope and delivery

  • Engagement still depends on content, value, and operations.
  • Advanced games or modules are agreed by plan and availability.

POS, CRM, ERP, commerce, booking, payment, logistics, or other system connections are confirmed separately based on interfaces, data conditions, and ownership. Product capability descriptions do not mean every integration, customization, or maintenance service is included.

The first needs discussion is free. If deeper diagnosis or planning is useful, we confirm the scope and fee first. Training, data import, and ongoing maintenance are also confirmed separately before work begins.

Start with your work and current situation
A customer finds a clear member service entry at the reception desk
01 / ARRIVAL

Connect member identity and service benefits

Let members confirm their identity and available services through the branded member card, helping reception staff follow a consistent check-in process.

ARRIVAL / MEMBER ENTRYIllustrative data · no personal identifiers

Today's member status

  • IdentityMember entry confirmedIdentified
  • BenefitsAvailable for this visitView
  • WelcomeContinue existing contextPrepared
Next at the deskView available service
A customer and service professional confirm consistent member service across entry points
02 / SERVICE

Keep benefit information consistent across channels

Give customers and service staff consistent benefit and booking information, reducing conflicting explanations and repeated checks across channels.

SERVICE DESK / BENEFIT CHECKIllustrative data · governed by site rules

Continue today's service

  • Member benefitAvailable service listedConfirmed
  • ServiceContinue from customer needIn progress
  • Visit recordSave the interaction contextTo update
Work in progressComplete service and record
A customer and service professional continue the member relationship after service
03 / AFTER SERVICE

Use service records to support member engagement

Retain benefit usage and service records to inform reminders and follow-up activities, within member consent and the brand's operating rules.

AFTER SERVICE / CONTINUITYIllustrative data · maintained by the team

The next interaction

  • Benefit usedLinked to today's serviceRecorded
  • Manual checkNo re-entry or repeated questionReduced
  • Next stepPlan follow-up from the recordCan plan
Service outcomeOne less check, one more chance to continue

Start with your work

Start with the part of daily work that takes too much time or creates avoidable errors.

Discuss your needs